Since www.writslaw.com is offering non-tangible irrevocable services we do not issue refunds once legal advice is accomplished. As a client you are responsible for seeking any legal advice at our site. Please note, despite all, we shall endeavour to provide client the best legal advice, more so, when documents are discussed, which would auger well for success of a client’s case.
However, we realize that exceptional circumstance can take place with regard to the character of the services we offer on our website.
Therefore, we do honor requests for the refund on the following reasons:
- Non-delivery of legal advice: due to some mailing issues of your e-mail provider or your own mail server you might not receive a delivery email from us or vice versa, it might happen that our servers are down due to technical issues over which we do not exercise complete control. In this case we recommend contacting us for assistance and we will issue refund to those client account from which we have received payment within 5 to 7 days. However, please note, claims for non-delivery must be submitted to our email id firstname.lastname@example.org with the subject: “Refund due to <state the reason>”, and within 72 hours from the services placing date. However, in case of any genuine difficulty we may consider request for refund without causing client’s much inconvenience.
- “As-Is-Basis”: although all the services are thoroughly determined to be answered by advocates having over minimum 10 years of practicing experience before providing legal advice to client. However, unexpected legal advice may occur due to several reasons such as not mentioning of critical fact in the nick of time while speaking to advocates etc. Such issues must be reported directly to us at email@example.com. Once we receive your input, we will attempt to correct the advice provided. However, please note, as responsible individual you must exercise prudence and provide facts of the case rather than indulging advocates in labyrinth of non-responsive information. We would request, please adhere to facts of the case and do not digress from topic of legal discussion. The client is allowed to rectify the error or fact within 72 hours from the date and time of speaking to advocate. If we fail to respond to such request within 72 hours from the date of the initial complaint letter or any other notification provided by a client, a refund will be issued in full without any compensations or an alternative option.
- Services not provided: such issues must be reported to us within 72 hours. In such cases we are bound to refund consultation fee within 24 to 48 hours to account from which we received it. However, after confirmation, upon our discretion we might prefer various other modes of refund such as Neft, IMPS, or google play. Complaints which are based merely on the client’s false expectations or wishes are not honored.
Please note that we provide legal advice on “as-is” basis. Albeit, we ensure that we undertake complete responsibility and provide the best of legal advice for the success of client’s case. However, notwithstanding anything mentioned herein, our liability is restricted to the amount of consultation fee we have received from the client.
Please give it up to 24 hours for us to revert to you on the problem.
Requests for refund are accepted at firstname.lastname@example.org within a period of 72 hours after service request is placed. You should accompany this request with detailed and grounded reasons why you apply for a refund. Please make sure your request does not contradict our Terms and Conditions.
If you have any further questions or concerns related to our refund policy please feel free to contact us email@example.com.